1. Introduction
Qantrans respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
We collect information you provide (name, email, phone, identity documents for KYC), transaction data, device information, and usage analytics. We collect only what is necessary to provide our services.
3. How We Use Information
We use your information to provide and improve our services, process transactions, verify identity, detect fraud, comply with legal obligations, and communicate service updates and promotions.
4. Data Security
We implement AES-256 encryption, TLS 1.3, strict access controls, and regular security audits. We are PCI DSS Level 1, SOC2 Type II, and ISO 27001 certified.
5. Information Sharing
We do not sell your personal information. We share data only with payment processors, identity verification providers, and regulators as required by law. All third parties are bound by strict data protection agreements.
6. Data Retention
We retain personal data for as long as necessary to provide services and comply with legal requirements, typically 7 years for financial records. You can request deletion of non-essential data.
7. User Rights
You have the right to access, correct, delete, and export your personal data. Contact support@mail.com. We respond within 30 days in accordance with applicable law.
8. Cookies
We use essential, performance, and functionality cookies. You can manage cookie preferences through your browser settings. See our Cookie Policy for full details.
9. Contact Information
For privacy inquiries, contact support@mail.com or our Data Protection Officer.
